Offering the best in customer service…
Putting a device that burns inside your home is not something to be taken lightly. We are extensively trained and the safety of your home and family is always our utmost concern. We will respect your home and completely protect your floors and the installation area. You can sleep well knowing that every aspect of your installation will be handled safely, properly and efficiently.
Your satisfaction is guaranteed
Our policy is simple; we will fix any problem to your satisfaction.
We’ll be here if you need us
You can expect years of reliable service from your new fireplace or stove, and it will be covered by a solid warranty. If you need parts or service after the warranty expires, we—and the manufacturers we represent—will be here to help make sure your investment is protected.
There are other ways to buy a fireplace or stove…but only one company in Hawaii who stands by the product we sell and stands by our installation offering ongoing service and maintenance for fireplaces in Hawaii. After your installation we will put you on our follow-up schedule and give you a courtesy call once your fireplace or stove is due for service. And remember, we are a National Fireplace Institute Specialist and members of the Hearth, Patio and Barbeque Association. Through these associations we keep up to date on the latest industry trends and safety standards.